Dodge has established quite a name for itself in the market for sports cars and trucks. What many people might not know is that the brand also makes other vehicles. One such offering is the Dodge Journey. The Dodge Journey faced its fair share of criticism in its runtime. Owners found that the Dodge Journey problems were too severe to ignore.
The mid-size crossover SUV was made and marketed in 2008 by Chrysler. Despite the many problems that plagued the lineup, the Dodge Journey had thousands in sales annually until the company decided to pull the plug on the manufacturing after the 2020 model. The Dodge Journey received criticism for its lackluster handling, poor reliability, and sub-par safety features.
Otherwise, the Dodge Journey problems may be a deal-breaker, so read carefully before finalizing anything. In this guide, we’ll be looking at the most common reliability issues with the Dodge Journey. Alongside that, we’ll even go through the best and worst model years of the Dodge Journey. Not to mention, looking at which model year is the best one to buy on the used market.
A large number of complaints have been registered about the electrical problems of Dodge Journeys. As of July 2021, 795 complaints have been made about the 2009 model year while 620 complaints have been made about the 2010 model year. The situation improved significantly for model years 2011 and onward.
Many users claimed that the engine would not start randomly on the 2009 and 2010 Dodge Journey. A small click is emitted from the engine as if the battery were dead. Note: Always check your battery first if problems like this appear, as an old and deteriorated battery can be the root of many severe electrical problems.
For many owners, the solution was starting the vehicle in Neutral with the brakes applied, and if it started, there was an issue with the shifter cable or the transmission range (if you notice a P0705 code). Why would a car start in Neutral but not Park? Users mentioned that it is best to check the control wire terminal near the starter since it might be corroded or loose.
Corrosion can develop on the battery terminals too so they must be checked as well. One owner stated that the problem was solved after a mechanic removed all the dirt and debris from the electrical connections to the starter motor from the battery – ground cable connection included. For others, the starter motor needed to be changed.
The owner’s manual says that if the fob battery does not have power and thus the system cannot recognize the key, you can open the car by positioning the fob against the Start/Stop button. Push it to kick start the ignition.
Fiat Chrysler announced multiple recalls to address these serious concerns, including R03 / NHTSA 14V-373 for the keys (FOBIKs) and the wireless ignition node (WIN) module that can force an engine to shut down. Numerous software updates followed. You can look up recalls on the NHTSA website.
Many other electrical problems have been reported, like with the power locks and windows, radio, Bluetooth, horn, and excessive battery drainage; primarily with the earlier model years. In the Dodge Journeys manufactured between 2009 to 2010, a tapping, ticking, or knocking sound would come from below the valve cover.
Turned out, it was the bad rocker arms in the 3.5L SOHC V6. You have to pay about $1,000 on average to have a rocker arm assembly replaced in a repair shop. That being said, this kind of noise can be a result of other problems and proper diagnosis must be conducted before any repair.
The tapping noises from the 3.5L SOHC V6 could also be heard in the 3.6L Pentastar V6 (2011-and-later Dodge Journey). If the camshaft is working fine, the repair is not too costly. But, if you continue to drive the vehicle with faulty rocker arms, it might cause damage to the camshaft(s).
That will be a much pricier repair. Hearing a ticking noise from the top of your engine? Get it checked as soon as possible.
In the early models of the 3.6L Pentastar V6, problems were noticed with the left cylinder head. This led the engine to misfire. Chrysler extended the warranty on those cylinder heads for some of the 2011 to 2013 Journeys.
The warranty now covered 150,000 miles or 10 years, whichever occurred first, from the SUV’s in-service date. As it was not a recall, the warranty applied only if the vehicle had that defect.
The oil filter housing may have to be replaced for some of the Pentastar 3.6L V6 engines. A good sign for that is oil leakage or a broken oil by-pass valve. This Dodge Journey problem existed in the 2011-2013 model years.
The FCA bulletin 18-034-14 mentions that if the oil pressure sensor malfunctions, it can trigger the Check Engine Light. The oil pressure sensor has to be replaced (watch here) to solve this issue. If the vehicle’s warranty is over, no need to worry. The parts can be found online for about $30 to $60.
Owners soon realized that riding the Dodge Journey was more hassle than convenient. One side of the A/C or heater gave up and clicking noise came from under the dash. A faulty blend actuator in the HVAC system causes this issue. The actual repair for this problem is not that costly. In fact, this is a part prone to failure in many cars.
Several owners also pointed out that axle seals in the rear differential, transmission, and transfer case were leaking. Symptoms include droplets of oil under the car after it has been parked for a while and a burnt oil smell. A lack of oil/fluid can cause the vehicle to fail so be mindful of that.
Timing belts were added to 3.5L SOHC V6 engines. The owner’s manual of a 2009 Dodge Journey says that the component has to be replaced every 102 months or 102,000 miles, whichever came first. On the other hand, the 3.6L Pentastar V6 and the 2.4L World Gas Engine were equipped with timing chains.
Timing chains do not require replacements unless there is something wrong with them. Other reported issues revolved around bad key fobs, poor TPMS sensors, numerous wiring, electrical issues, shuddering of transmission, and harsh shifting.
The Dodge Journey also tended to produce noise when turning or going over bumps. Service bulletin 02-001-13 concluded that this issue can be a result of poor front strut bearings/mounts. Replacing a strut bearing at a mechanics’ should cost you no more than $150 to $240 aside.
Earlier model years also suffered from premature brake wear, as many reports on CarComplaints.com claimed. A poor wheel bearing can cause a rumbling or humming sound that gets louder in turns and with speed. You can change a wheel bearing on your car for $220 to $460.
One recurring issue in the Dodge Journey, particularly in the 2009-2010 models, is transmission problems. Owners reported problems such as unexpected and abrupt gear shifts and the inability to shift out of first gear.
Some reported jerking when the vehicle shifted gears, especially between 20 and 40 miles per hour. If you feel sudden jerks while driving, it’s essential to consult a mechanic immediately. A faulty transmission can not only hinder your driving experience but could also pose safety risks.
The Dodge Journey’s cooling system has been another point of contention. Some users complained about the vehicle overheating, even when on short drives. While an old radiator cap can be a potential culprit, there were cases where the entire radiator needed replacement.
A malfunctioning cooling system can lead to severe engine damage, so it’s paramount to regularly check the coolant levels and ensure there are no leaks.
Apart from the noises when turning, some Journey owners mentioned facing issues related to the vehicle’s overall suspension system. They’ve experienced a rough ride, feeling every bump on the road. The root of this issue can be anything from faulty shock absorbers to compromised suspension springs.
It’s crucial to ensure a smooth ride not just for comfort but also for the longevity of the vehicle’s structure.
An often overlooked but critical system is the exhaust. Some Dodge Journey owners have reported rusting or even holes in the exhaust pipes. This could lead to harmful gases being leaked into the vehicle, posing significant health risks to passengers. It’s advised to check the exhaust system, especially if you notice an unfamiliar or unusually loud sound while driving.
While some fluctuation in fuel economy is expected based on driving conditions, several Dodge Journey owners reported an unexplained drop in fuel efficiency. Such issues can stem from various causes – from clogged air filters to malfunctioning oxygen sensors. Monitoring fuel consumption and performing routine checks can aid in identifying and resolving these problems.
Safety features are paramount, and unfortunately, some Dodge Journeys had issues with airbag deployment. Either the airbags did not deploy during collisions, or they deployed without a crash. Such malfunctions pose evident risks, so it’s essential to ensure that all safety systems, especially airbags, are functioning correctly.
Some users reported water leaks, especially after heavy rains or car washes. Water would seep into the vehicle’s interior, damaging the carpet and potentially the electronic systems. Checking for any cracks in seals or issues with door alignments can help prevent this issue.
A few Dodge Journey models experienced issues with the alternator. Signs of a failing alternator can be dimming lights, the battery not charging, or even the vehicle stalling. A malfunctioning alternator can lead to the battery being drained, leaving you stranded.
Power steering fluid leaks were another concern for some owners. Driving without power steering fluid can cause damage to the power steering pump and make steering more strenuous. Regularly inspecting for any leaks and maintaining fluid levels can prevent such situations.
In conclusion, while the Dodge Journey offers a plethora of features and a comfortable drive, it’s crucial to be aware of these potential issues. Regular maintenance, prompt address of any problems, and keeping an eye out for recalls can ensure a safe and pleasant driving experience.
Similar to many other vehicles, Dodge’s first attempt at the Journey wasn’t the best. The first model year (2009) was filled with so many errors that Car Complaints termed it as the worst model year. 739 complaints were registered about the electrical system, 350 about the brakes, and 271 about the airbags and seat belt systems in the 2009 Dodge Journey.
It goes without saying that this is where the Dodge Journey problems truly started. The worst part is that the problems were overlapping frequently with expensive repairs trailing behind. Car Complaints gave the 2009 Journey the badge of “Avoid Like the Plague.” The most common complaints involved problems with electronics.
While the electrical system tended to fail now and then, owners claimed that the worst issue of all was with the ignition system. The car would simply not start. Unfortunately, the average mileage on the model year was not that high either, averaging 46,000 to 60,000 miles.
However, due to the severity and widespread existence of the issues, Dodge was forced to issue a recall for more than 700,000 units. About $600 is needed on average to solve the issue. Car Complaints mentions that 11 injuries, 11 crashes, and 11 fires were caused by this.
Premature rotor and brake wear, calipers locking automatically while in use, noisy brakes, missing bracket hardware, and brake pedal staying depressed after being used were some of the typical complaints regarding the 2009 model. The ABS light would stay on, the brakes would get stuck, and the brake brackets were susceptible to snapping.
According to the complaints, the most prevalent issue was the premature rotor and brake wear, with repair costs totaling $400 on average. 353 complaints were made regarding this issue that occurred at around 32,000 miles. The only way to solve this issue is by replacing the rotors and pads, the machined rotors, and all the brakes.
On average, replacing a brake pad costs around $150 an axle, but it can range between $100 to $300 depending on the make of the car and parts availability. Brake rotors are a somewhat expensive repair; replacing these parts will run between $406 and $559 plus labor costs of $158 to $200. The parts themselves are within $248 to $350.
Replacing brakes is an expensive affair, coming in at more than $700 on the high end. This includes calipers, brake pads, and rotors. Owners have expressed their frustration regarding this because according to them, a major Dodge Journey problem is that the brakes have to be replaced numerous times in a short span of time.
Moreover, the braking system is said to be too weak to support the bulk of the car, and the vehicle itself is too heavy for the rotors and pads. As a result, they are worn out faster.
Main complaints about the electrical system of the Journey revolve around multiple electrical failures, engine not starting, car not turning over, a bad TIPM, the electrical system shut down while the car is being driven, premature battery failure, ignition recall, power locks, and the wireless ignition node module malfunctioning.
If your Dodge Journey is not turning over, you have to spend at least $620 to get that repaired. This problem usually starts at around 60,000 miles on average. Typically, replacing the key fobs as well as the starter motor does the trick.
Users mentioned that the car has a mind of its own – it sometimes starts just fine while other times it plays dead. The horn goes off automatically and the neutral safety switch loses connection to the shifter.
Some of the engine problems with the Dodge Journey 2009 include:
Engine issues with the Dodge Journey generally start after the car has at least 44,000 miles on it. When that happens, the car simply cuts off while in use, the power steering disconnects, brakes stop working, RPMs skyrocket suddenly, and a clunking sound comes from the engine.
In terms of user reliability or reputation, the 2009 Dodge Journey is not the best. It failed to get the confidence of the market so naturally, Dodge had to step up multiple times to handle the seemingly endless list of complaints. Eight recalls were issued regarding the 2009 Journey – proving once again that this is the worst car from the Journey lineup.
The first recall took place in June 2008 and affected almost 7,000 vehicles. It was made to address the issues about the engine wiring harness as damage to it increases the risks of engine compartment fire. Vehicles equipped with the 3.5L engine were affected since on these cars, the wiring harness could communicate with the left transaxle mount unintentionally.
The next recall came in October of the same year but it was significantly less severe. With about 800 vehicles on the line, Dodge had to deal with the failure of the fuel pump relay and the powertrain control module.
When these components failed, the engine would stall without warning. The Dodge Avenger, Caliber, Patrol, Compass, and Journey were all under recall as the new glue in the powertrain control module ended up being the reason the circuit board would break.
In March 2009, Dodge announced the third recall to address the electrical connected issues. Affecting nearly 17,000 vehicles, the problem involved the fuse for the circuit failing to light properly, overheating the connector till it caught on fire.
The Journeys without the 115-volt auxiliary power outlet (which was optional) corroded over time.
The fourth recall came sooner than expected – in April 2009. It was announced to deal with the reverse wiring steering column driver airbag problem. It was found that in the event of an accident, the airbag on the driver’s side would not inflate properly and be able to provide the required protection to the driver. Airbags are a crucial part of car safety.
The front door wiring became a main area of concern and Dodge had to address it through a fifth recall, announced in late 2010. More than 65,000 vehicles were reported to suffer from the problem.
The wiring in the front door wire harness deprecated prematurely, growing into an interruption in the side impact sensors’ circuits. Combined with the airbags deployment failure, door wiring issues would result in a loss of senses on the sides of the vehicle as well as an airbag warning light illumination.
The sixth recall came at the right time because the problem had taken over 722,000 vehicles. When complaints started pouring in about the ignition switch turning off while the car was in use, Dodge had to take action fast. When the ignition key turns off or shifts into accessory mode, the engine turns off.
The turn depowers the safety system of the car, which includes the airbags, power braking, and power steering. If even one of these systems turns off, that increases the chance of a crash. When multiple of them lose functionality, the consequences can be catastrophic. To solve this problem, the key fob has to be taken out of the keyring.
The next recall for the 2009 Dodge Journey worked with corrosion of the airbag control unit power supply. If the control unit malfunctions, the airbag might not deploy in time to protect the riders and driver in the event of a crash.
Furthermore, the airbags could deploy suddenly, blocking the view of the driver and again, raising the risks of an accident. This was a major Dodge Journey problem that had to be addressed.
The last recall for the 2009 Journey dealt with the power steering return hose cracking with use, affecting around 9,000 vehicles. As a result, more effort was required to turn the wheel, particularly at lower speeds.
In comparison to the 2009 model year, the 2010 Dodge Journey did not give the users as many chances to complain. However, some issues from the previous model persisted. For instance:
Near 500 complaints were registered by the NHTSA about the electrical system of this model year.
The engine was hard to turn over in the 2009 Dodge Journey and 2010 was no different. A defective TIP, the battery dying, the horn blowing on its own, and the car turning off while in use were other complaints. If an engine does not turn around, it can be fixed by dropping around $550 at the local mechanic. The issue starts at 65,000 miles on average.
Since its inception in 2009, the Dodge Journey has improved significantly. From the model year 2011 to 2020, issues were much less noticeable and severe. A total of 58 complaints were registered from 2016 to 2020. In contrast to that, the 2009 model alone gathered 1000 complaints.
The last few user complaints were made in 2018 – a meager number of 3. Transmission issues became a small concern for the users but the NHTSA did still filed 18 complaints. Despite that, the Dodge Journey problems decreased with time. Before Dodge halted production in 2020, it was a decent car to buy, given you were buying the more recent models.
If you plan on purchasing a secondhand Journey, avoid the 2009 and 2010 model years no matter what. Make sure to have a look at how much mileage it has on it because that will indicate how long before an impending repair.
If you are thinking of buying a used Dodge Journey, avoid these ones, given the seriousness and frequency of problems that appear…
The 2009 Dodge Journey marks the debut of this model in the Dodge lineup. But like many first-generation vehicles, it wasn’t without its issues.
Following its debut, the Dodge Journey continued to face challenges in its subsequent year.
While Dodge tried to make improvements, the 2011 model year still had significant drawbacks.
Dodge continued its efforts to improve the Journey, but the 2012 model year wasn’t without its problems.
In conclusion, while the Dodge Journey has had its fair share of praise in later years, the initial models faced a myriad of issues. These problems ranged from the drivetrain to the electrical system, affecting the vehicle’s performance and reliability.
Anyone considering a used Dodge Journey should approach these early models with caution. Investing in thorough inspections and understanding the vehicle’s history can save potential owners from future headaches.
However, if you’re intent on buying a used Dodge Journey, here are some of the best, safest, and relatively more reliable model years, instead…
Venturing into its later years, Dodge sought to rectify the issues faced in its earlier models. The 2015 Dodge Journey stands out as an attempt to move in the right direction.
With each year, Dodge aimed to enhance the Journey experience, and the 2016 model had its distinct advantages.
The 2017 model continued the trend of making the Journey a more attractive option for potential buyers.
While the 2018 Journey wasn’t a complete overhaul, it held its own in the market.
Approaching the end of the decade, the 2019 Dodge Journey strived to solidify its position in the SUV category.
In summary, while the Dodge Journey has seen its ups and downs, the latter years presented better options for those seeking a balance of price, performance, and reliability. As with any used vehicle purchase, potential buyers should do thorough research, take test drives, and ensure they’re making a well-informed decision.
Having since looked into the most common Dodge Journey problems in general, here’s a more thorough overview of all the problems, by specific model years…
The 2009 Dodge Journey marked the model’s debut, aiming to combine practicality and style. However, like many first-generation vehicles, it faced certain challenges:
With the 2010 Dodge Journey, Dodge aimed to refine their new model. However, certain problems persisted and some new ones emerged:
Dodge made several improvements in the 2011 model. Yet, a few challenges remained:
The 2012 Dodge Journey sought to consolidate the gains from the previous years, focusing on reliability and comfort:
By 2013, the Dodge Journey had matured, but certain issues still persisted:
As the Dodge Journey entered its sixth production year, some older issues were addressed, but newer challenges arose:
The 2015 model saw certain refinements, yet some old and new problems emerged:
By 2016, the Dodge Journey had established a significant presence in the market. However, certain challenges persisted:
In 2017, the Dodge Journey aimed to deliver a more refined experience. Yet, certain concerns remained:
2018 saw a renewed effort to address past complaints, but some challenges remained:
As the model approached its tenth year, certain issues persisted:
In 2020, the Dodge Journey saw several refinements:
When you compare reliability against the price of the Dodge Journey, the judgment is not in favor of the Journey. As of 2020 (its last model year), it has a much lower reliability and quality score than similar vehicles. You can find mixed reviews online for the vehicle.
Some owners loved the interior and the driving experience while others were too occupied with the Dodge Journey problems springing up one after the other. On the plus side, the good-looking, stylish vehicle does offer a roomy interior. The Uconnect equipped with the 8.4” screen is definitely a top-notch one in the industry in terms of features and design.
The Journey provides a smooth riding experience and has good handling for a crossover. Additionally, the 3.6L V6 packs plenty of power. You can get a Dodge Journey for much cheaper than let’s say, a Toyota Highlander in the used car market. However, the latter is one of the best in the CUV segment.
We still strongly think you should avoid the earlier models. It is easier to own a 2014 and later Journey. We also recommend getting a good extended warranty on the powertrain at the very least. There is nothing that bad about this vehicle but let’s face it: in a market that competitive, the Dodge Journey simply does not cut it.
Here are some popular frequently asked questions (and their answers) about the most common Dodge Journey problems…
Dodge Journeys have been popular for their affordability and practicality. They offer decent features and cargo space. However, some models have had common issues that buyers should be aware of. Always check vehicle history and reviews when considering a purchase.
No, the Dodge Journey is not a van. It is categorized as a mid-size crossover SUV. It combines the features of an SUV with the design of a car.
The Dodge Journey typically comes with seating for seven passengers. It has three rows: two front seats, a second row with three seats, and a third row with two seats.
The Dodge Journey is a mid-size crossover SUV manufactured by Dodge. It’s known for its multi-row seating and cargo space, designed for families and those needing extra space.
Dodge Journeys have had mixed reviews in terms of reliability. While some owners report few problems and are satisfied with their vehicles, others have mentioned recurring issues. Always check reliability ratings and consumer feedback before buying.
No, the Dodge Journey is not a minivan. It’s a crossover SUV. Though it offers seating for many passengers like a minivan, it’s designed more like an SUV.
With proper care and maintenance, Dodge Journeys can last over 200,000 miles. However, individual longevity varies based on driving habits and maintenance. Regular check-ups are key.
The reliability of the Dodge Journey has varied over the years. Some owners have had great experiences, while others have reported issues. Checking specific year models and consumer reviews can offer more insight.
While not all Dodge Journeys are bad, they’ve faced criticism for certain reliability issues and outdated design in some models. It’s essential to research and consult specific year reviews for a comprehensive understanding.
The Dodge Journey has a distinctive SUV appearance. It features a bold front grille, sleek lines, and a spacious interior. Alloy wheels, roof rails, and modern headlights are also standard in many models.
Dodge Journeys are often priced competitively due to their older platform and design. Additionally, they might lack some of the advanced features found in newer competitors. Their affordability attracts budget-conscious buyers.
The price of a Dodge Journey varies based on the model year, trim level, condition, and location. For the most accurate pricing, it’s best to check dealerships, online listings, or pricing guides specific to your region.
The Dodge Journey is an SUV, specifically a mid-size crossover SUV. It’s not a van, though it does offer multi-row seating similar to some vans.
With regular maintenance, a Dodge Journey can exceed 200,000 miles. However, individual experiences differ based on how the car is treated and maintained.
Yes, the Dodge Journey offers an all-wheel drive (AWD) option, though not all models come with AWD. It’s best to check the specific trim or listing to confirm.
The value of a 2012 Dodge Journey varies based on factors like condition, mileage, and location. To get an accurate value, consult vehicle valuation websites or local listings.
As of writing, Dodge decided to discontinue the Journey after the 2020 model year. No newer models have been released since then.
The Dodge Journey was discontinued as part of Dodge’s strategy to focus on performance-oriented vehicles. Additionally, the Journey’s aging design and growing competition in the crossover market contributed to the decision.
Yes, Dodge still exists. It remains a well-known American automotive brand, producing a range of vehicles with a focus on performance and muscle cars.
The Dodge Journey offers an all-wheel drive (AWD) option, which provides power to all four wheels, but it’s not the same as a traditional four-wheel drive (4WD). Make sure to verify the drive type when considering a specific model.
Certain model years of the Dodge Journey, like the 2009 and 2010, have been reported to have more issues than others. It’s always advised to research specific year models and consult consumer reviews before purchasing.
There can be several reasons why a Dodge Journey won’t start. Common causes include a dead battery, faulty starter, bad ignition switch, or fuel delivery problems. It’s best to consult with a mechanic for an accurate diagnosis.
Dodge has received mixed reviews regarding reliability over the years. Some critics point to issues with certain models or parts, while others highlight their performance and value. It’s essential to evaluate individual models and years when assessing reliability.
Yes, the Dodge Journey is categorized as a mid-size crossover SUV.
The Dodge Journey was first introduced to the market in 2008 for the 2009 model year.
Common problems reported with the Dodge Journey have included brake issues, electrical problems, and transmission failures in certain models. Always refer to specific model years and owner feedback for detailed information.
The ‘Service AWD’ light on a Dodge Journey indicates there’s an issue with the All-Wheel Drive system. It’s essential to consult a mechanic to diagnose and address the problem.
The Dodge Journey was manufactured at the Toluca Car Assembly in Toluca, Mexico.
The Dodge Journey has various trim levels, each with different features, performance capabilities, and amenities. Differences can include engine size, interior features, and technology offerings. Specific trims might have unique exterior styling or upgraded interiors.
The SXT and RT are different trim levels of the Dodge Journey. The RT, which stands for R/T or Road/Track, typically offers a more performance-oriented experience with a more potent engine, sportier suspension, and unique styling cues. The SXT is more of a mid-range trim with standard features and may not have all the performance upgrades found in the R/T.